Privacy policy

We summarise the most important things you need to know in your relationship with STYLOOVE as a user who uses our Websites or Apps:

At STYLOOVE we process the personal data you provide us with in order to be able to provide you with the services you request. We will also send you commercial communications when you have accepted them. You may at any time access, rectify or delete your data, as detailed below.

By clicking on the button "SEND"or equivalent, you acknowledge that you are aware of and understand the privacy policy of STYLOOVE . In the following sections we provide you with information about your rights and how we will use your personal data if you use our websites and apps to search for information about products published under the European General Data Protection Regulation ("GDPR").GDPR"):

Data controller:

David Ramón Caballowith NIF: 51066400Y, postal and business address: C/ Ciudadela 41, 45223 SESEÑA, TOLEDO (SPAIN), telephone: (+34) 677226761 e-mail: info@styloove.es, is THE party responsible for the processing of the personal data that you send through our website, its subdomains or our applications (hereinafter, Web and Apps), by telephone or Email: info@styloove.es

Ownership

The domain owner and ecommerce info@styloove.es is David Alberto Ramón Caballo (hereinafter, THE RESPONSIBLE), with registered address at Calle Ciudadela 41, 45223 Seseña, Toledo (Spain) and NIF: 51066400Y.

IDENTIFICATION DATA

Domain name: styloove.es

Trade name: STYLOOVE

Company name: DAVID ALBERTO RAMÓN CABALLO

VAT NO: 51066400Y

Registered office: C/ Ciudadela 41, 45223 SESEÑA, TOLEDO (SPAIN)

Phone: +34 67 22 67 61 61

e-mail: info@styloove.es

Purposes of processing:

a) We manage your personal data to provide you with the services you have requested through the Web and Apps, by telephone or email. The list of services includes:

Your user registration.
Save and manage your product searches.
Facilitating contact with stakeholders.
Publication of advertisements.
Contact chat.

b) In the event that you make a complaint or enquiry to us, we will process your data for the purpose of dealing with your complaint or enquiry.

c) We may send you commercial communications for:

Events of STYLOOVE or its investee or collaborating companies.
Communicate with you product information, news and other promotional communications relating to STYLOOVE or its investee or collaborating companies.
Request your participation in surveys and market research.

d) If you are a User we may perform profiling which will include information about the searches you have performed, the products you have saved as favourites or the contacts you have made in order to show you similar products that may be of interest to you through communications.

e) If you are a representative or contact person of an Entrepreneur or Professional, we manage your personal data to maintain contact and develop the commercial relationship with the entities you represent.

f) We will also process your data to process any claims you may have against us for our services.

Legal basis/legitimation:

The legal bases that allow us to process your data for each of the purposes indicated are:

a) Contractual relationshipis the one that applies when you request a service from us.

b) Legitimate interestWe have the right to contact you in order to deal with your queries and complaints and to manage the recovery of the amounts owed to us. If you are the representative or contact person of a Business or Professional, we have a legitimate interest in remaining in contact with the entity you represent and we provide our services and to invite you to events.

c) Your consent:

if you are a User, by ticking the box that appears on the forms and which is displayed in the "Contact, you have authorised us to send you the communications identified above;
if you are the representative or contact person of a Business or Professional, by ticking the relevant box when contacting us or contracting any of our services, you have authorised us to send you the identified communications.

Target group:

We may disclose your information to third parties in the following cases:

to other investee or partner companies of STYLOOVE in order to send you product information, news and other communications, if you have agreed to this.
to Courts or Tribunals or Public Administrations for the fulfilment of any legal requirement.
a Valuation company or similar company, when applying for the energy performance certificate or seeking financing.

For all other purposes your data will not be passed on to third parties, unless this is necessary to comply with a legal requirement.

Data retention period:

Depending on each of the purposes for which we process your data, the time period will be:

During the contractual relationship. That is, as long as you are using our services or we, or the supplier, are handling what you have asked us to do.
If you are a representative or contact person of an Employer or Professional, during the contractual relationship with the entity you represent or until you inform us of your termination as a contact person.
Until you request its deletion.

We also inform you that your personal data will remain blocked during the periods of limitation of obligations for each purpose of processing.

Necessary and up-to-date information:

There are mandatory fields in the forms without which we will not be able to provide you with our services. By clicking on the "SEND" button (or equivalent) incorporated in the aforementioned forms, you declare that the information and data you provide are accurate and truthful.

To ensure that the information provided is always up to date and does not contain errors, please remember to inform us as soon as possible of any modifications and corrections to your personal data as they occur.

Rights of data subjects:

We inform you that you may exercise the following rights:

Right to access to your personal data in order to know which personal data are being processed and the processing operations carried out on them;
Right to rectification of any inaccurate personal data;
Right to deletion of your personal data, where this is possible (e.g. where required by law);
Right to apply for limitation of the processing of your personal data.
Right to opposition to the processing of your personal data.
Right to portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
Right to revoke the consent given to

You may exercise your rights at any time and free of charge in the following ways:

From the Web, Email, you will be able to unsubscribe from all previously accepted commercial communications. In the event that you are unable to access the Website or an Email, you may write to STYLOOVE . - TAX IDENTIFICATION NUMBER: 51066400Y. Postal address: CC Burgocentro - Local 154, C. Comunidad 37-41, 28231 Las Rozas (Madrid - Spain). Telephone number: (+34) 91 083 87 22. E-mail: info@styloove.es, indicating the right you wish to exercise and your identification details.

Confidentiality and security:

At STYLOOVE We use our best efforts to maintain the confidentiality of personal information processed through the Website and Apps and, where appropriate, other tools. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of technology, nature and risks to which the data is exposed.

Additional information on certain functionalities of the website:

Use of message archiving and internal chat messaging

In order to optimise your experience, STYLOOVE offers you the service of archiving messages (sent or received) and internal messaging (chat) on the Website and Apps through which users can initiate contact and continue their communications. By accepting this Privacy Policy, you expressly consent to STYLOOVE storing these conversations, accessing them and using automated systems to verify them in order to ensure compliance with the general conditions of use of the service, development and improvement of our services, as well as the other purposes described in this policy.

We reserve the right to block access to the messaging service if, at our discretion or for technical reasons, we believe that communications may contain malicious content, spam or pose a risk to users.

Passively collected information

In the provision of our services we will use software and/or third party services to collect information passively, while you browse or interact with the content of our website or that of our affiliates, as well as information about the device you use. The sole purpose of collecting this information passively is to learn more about how you use and interact with the Website and Apps in order to improve your experience while using our services and to identify possible errors in the implementation of our Website. The information collected includes, but is not limited to:

The IP address of your device
The screen size of the device you use
Device type (unique device identifier) and browser information
Geographical location
Favourite language used to display on our website
Pages visited
Date and time when the pages were viewed

More information on passively collected information is available in our cookies policy.